FAQ

Q: Are livinwelly doll clothes safe for children to play with?

A: Yes! All livinwelly doll clothes are made from child-safe, non-toxic fabrics and undergo rigorous quality checks. They are soft, durable, and safe for everyday dress-up play.

Q: How long does it take to receive my order?
A: Standard shipping in the USA usually takes10–20business days,depending on customs and location.

Q: Can I track my order?
A: Absolutely! Once your order ships, you will receive a tracking number via email. You can use it to monitor your package through the carrier’s website.

Q: What if my item arrives damaged or defective?
A: Please contact us within 7 days of receiving your order at service@livinwelly.com with photos. We will provide a replacement or refund promptly.

Q: Do you offer international shipping?
A: Yes, we ship worldwide. Please note that customs fees, import duties, or taxes may apply and are the responsibility of the customer.

Q: Can I cancel or change my order?
A: Orders can be canceled within 3 working days before shipment. After processing, cancellations are no longer possible. Contact us immediately if you need assistance.